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dtSearch Case Study — Westbrook Technologies

Manufacturer Finds Efficiency Through Westbrook's Embedded dtSearch Functionality

“What used to take hours is now instantaneous.”

The following is excerpted from a case study received by Westbrook Technologies regarding its Fortis product. For more information, please click here.

Manufacturers do more than just make things. By making something, they also must certify it, sell it, ship it, receive it - all of which takes documentation. So by making some thing, manufacturers also push a lot of paper. Seal Dynamics, Inc. (SDI), of Deer Park, New York, is no exception. For over 25 years, SDI has been a manufacturer, distributor, and supplier of standard and custom engineered products. Sixty employees run SDI out of a 25,000 square-foot facility. Being ISO9002 certified, AS9000 compliant, and affiliated with QS9000 manufacturing, SDI's employees work according to strict industry standards.

At SDI, employees process about 120 invoices each day, managing the 5,000 customers they serve throughout the Aerospace, Industrial, Automotive, Plumbing, Pharmaceutical, Semi-Conductor and Medical industries. The standards, the customers, and the volume over the years add up to mountains of data that has to be effectively maintained. For that, SDI chose Fortis document management software from Westbrook Technologies.


The payback comes with the quick retrieval rates.
 

To manage all inbound documents such as customer purchase orders and vendor receipts (including Material Certifications, FAA 8130s, JAA Form Ones, Packing Lists, Invoices, etc.), SDI is using Fortis' scanning capabilities. Customer Service and Warehouse Operations both use Fortis to instantaneously access these documents when and where they are needed. This has greatly enhanced SDI's operations. In addition to extensively relying on Fortis' scanning features, the customer takes advantage of the dtSearch Text Retrieval Engine's indexed search capabilities, embedded into Fortis. According to Westbrook Technologies' Partner Steve Young of InfiNet Business Systems (IBS): "Currently, IBS is developing a custom integration for SDI, allowing indexing data to be updated from multiple ODBC sources or tables through the use of either a single unique parameter or through multiple parameters running a SQL select statement. This product, similar to Data Entry Assistant, allows the insertion of the SQL statement into a field at the time of configuration. This statement can then run a SQL query allowing index data to be updated from a database View (compilation of data from multiple tables). The data can be updated to the Fortis record at the time of indexing or can be run in batch mode based on the results of a Fortis query."

"What used to take hours is now instantaneous with Fortis," said Vice President of Technology Marc Alter of SDI. "The payback comes with the quick retrieval rates." Alter said that everyone who has been trained on Fortis loves it.

For more information on Westbrook Technologies as well as any of their products and services, please visit www.westbrooktech.com, email info@westbrooktech.com, phone (203) 483-6666, or fax (203) 483-3350.

 
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