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Technical Documentation & Reference Case Studies
 

Spar Aerospace enlists dtSearch for aircraft contract.
Spar Aerospace, a subsidiary of L-3 Communications, is a leading aviation services company. Spar had a contract to update the maintenance publications for an aircraft fleet, both on the Web and on laptop replications in the field. "Search requirements for this project were extensive and stringent. We investigated most of the 'high end' search engines out there. We decided to use dtSearch ... I have been very impressed by the dtSearch support organization ... Answers are always appropriate, straight forward, clear and unambiguous.”

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From Computerworld Canada:  "Aviation firm earns wings with new text search ... Spar chose dtSearch Corp.’s text-search product, dtSearch Web, to serve the information up in an easily indexed manner online."  For "'a requirement that we have to run this thing on stand-alone PCs,' ... Spar signed on for dtSearch Publish." 
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General Dynamics DEVCOR delivers with dtSearch.
DEVCOR was tasked to develop an automotive information delivery system. dtSearch “worked fast” with “highly effective on-the-fly searching” and "excellent technical support."

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Expert Publishing

Expert Publishing adds dtSearch to comprehensive chemical data resource for the EH&S community.
Expert Publishing (ExPub) provides chemical hazard information, including nearly half a million unique chemical substances, for the global environmental, health, and safety (EH&S) community. “What we've done is use dtSearch to expand searching so that all benzene documents are found using not only the exact word 'benzene,' but also all 30 synonyms as well. We really liked the speed of indexing and searching. The flexibility that dtSearch provides with respect to incremental index updates was critical in light of the very large volume of data we maintain, and the speed at which we integrate new information … With dtSearch, we were able to maintain the same data security in our portable media applications as we were on the Web.”

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Docupoint

Docupoint’s Web-based AutoCAD solution adds dtSearch.
Docupoint Discovery provides a 21st century solution to solving the challenges of managing a large archive of AutoCAD drawings. “It quickly became apparent that the dtSearch Engine provided the highest level of functionality for our application.”

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RAM Associates picks dtSearch for transportation industry site.
RAM Associates' products and services include Web site hosting, store front development, subscription gateways, and database development. One of RAM Associates projects was to develop and maintain a large content-rich Web site for a major transportation industry trade association. “We've been very pleased with dtSearch product performance. We especially liked dtSearch's flexibility under different media. Search speed is perfect and is virtually instantaneous. We also liked the faster reindexing speeds ... dtSearch scalability is an important factor.”

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Robotics applies dtSearch to technical documents.
A robotics company needed to distribute technical documentation in PDF, HTML, XML, etc., on a corporate Web site, as well as mirrored on CD. “With dtSearch, we were able to quickly replicate the same searchable technical documentation on CD as on the Web site. Search time on the CD and the corporate site was instant.”

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Contegra Systems online parts catalog swaps in dtSearch.
Contegra Systems offers solutions for manufacturers, scientific, medical, and reference and journal publishers. "The dtSearch Text Retrieval Engine was the best choice to support our XML structure ... dtSearch makes it possible for our customers to perform extensive searches on specific parameters and fields. It also makes finding information extremely accurate and fast.”
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"I am very happy with the product, by the way. I am a translator and I use it mainly to search for terminology in earlier translations, original documents, glossaries in all sorts of formats and documents downloaded from the Internet. I quickly realised, however, that it is also useful for pulling administrative information out of invoices, address books, databases and so on.
You can be sure that I will recommend dtSearch to my colleagues."
—ted.alkins@chello.be


"I must say that I am very impressed by the search capabilities, very powerful and easy to use and quick! I say that from an Information Retrieval specialist perspective (via Librarianship)." —Martin Nightingale, Manager, ExpertNet, AACM International


Automated Graphic Systems

Contegra Systems succeeds in boosting support and service with better search and navigation through dtSearch web-based implementation for Otis Elevator.
From “Custom dtSearch Implementation for Otis Elevator” (a United Technologies Company), as presented by Contegra Systems at the Gilbane Boston conference: the project was to “enable field service engineers and customer service personnel to quickly retrieve relevant information from spare parts leaflets, technical repair bulletins, and newsletters” though a web site designed by Contegra “with intuitive search and navigation.”  “Why dtSearch Is A Winning Solution:  * Very extensible .NET API * Highly reliable and scalable * Proven record of excellent support.”

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Automated Graphic Systems

AGS publishes scientific documents with dtSearch.
Automated Graphic Systems (AGS), a Consolidated Graphics Company, is a leading multimedia solutions provider. AGS services a large customer base, including Fortune 500 companies, non-profits, universities, healthcare organizations and the US Government. "We selected dtSearch to compile and streamline search abilities." dtSearch provided "a more robust search for navigation and viewing ease. The feedback has been wonderful from the client and end-users of the product."

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Aircraft Technical Publishers Engages dtSearch for Navigator™

ATP Engages dtSearch for NavigatorV®.
Aircraft Technical Publishers, ATP, is the general aviation industry's single-source leader for aviation maintenance, regulatory and compliance information products and services. ATP maintains more than 16,000 CD-ROM, DVD, microfiche and Internet-based library subscriptions for a global consumer base that includes civil aviation authorities, maintenance facilities, Fixed Based Operators, aircraft operators, flight schools, and universities. ATP's U.S. Aviation Regulatory Library was selected by the FAA for use by all 3,300 of the agency's Aviation Safety Inspectors. “New indexes are easily added and old ones orphaned, based on the relationship between dtSearch and ATP's document metadata from the NavigatorV® database. dtSearch allows NavigatorV® customers to relevancy rank results based upon multiple criteria.  NavigatorV® includes and excludes indexes on a per-search basis and filters them on a per-document basis, which offers customers a fine degree of granularity and improved performance.”

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Lucas Valley Technologies solves major oil company puzzle with dtSearch.
A Fortune 100 oil company asked LVT to assist its technical standards group in publishing to CD a large collection of technical documents. dtSearch was quickly discovered, thanks to strong recommendations found on several online forums. dtSearch's reputation was well-deserved; their software is rock-solid and their document format compatibility was greater than we had even imagined.”

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The oil company next asked LVT to make the same information available over the Web. “Again, the people at dtSearch were invaluable ... I can't imagine a better combination of top-notch software and people willing to go the 'extra mile' than dtSearch. We are very pleased to include them in the stable of powerful software tools we use and can recommend.”
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The Information Foundry at Robert Bentley drives to dtSearch.
The Information Foundry is a leading provider of software development, technical documentation, training course development, and technical translation to the transportation industry. dtSearch supports “a wide range of document formats, including XML, HTML and PDF ... offers an extensible interface that the Information Foundry uses to add complex search features to its Java-based applications.”

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Westbrook

Manufacturer finds efficiency through Westbrook's embedded dtSearch functionality.
As a manufacturer that is ISO9002 certified, AS9000 compliant, and affiliated with QS9000, this customer of Westbrook Technologies works according to strict industry standards. "What used to take hours is now instantaneous ... The payback comes with the quick retrieval rates."

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"I am very happy with this product, especially with its ability to search PDF files. I download a lot of scientific publications as PDF files to read and then create a database of information from them and dtSearch helps me keep track of the content of those papers. The bottom line is that this search engine does what these folks say it will do and it doesn't waste my time in the process." —Duane H. Keisler, Professor, Animal Sciences, University of Missouril


"I am a writer, working on a three-year book project. I've accumulated 1000 pages of typed notes — so much that I wouldn't be able to find what I'm looking for without dtSearch to help. The "w/5 words" and "w/25 words" feature is especially useful; if I'm trying to remember what Dr. So-and-so said about gene therapy, for instance, I can search for "so-and-so" and "gene," and presto, I've got the quote. I'm recommending dtSearch to my fellow writers and listserv correspondents." James Shreeve, author of The Genome War , a behind-the-scenes account of the race between the federal government and a private company to complete the complete human genetic code. Link to this book at Amazon.com



ARINC, the leading provider of solutions for aviation, airports, defense, government and transportation, adds dtSearch to digital library.
ARINC is an ISO 9001-certified $636 million company that's recognized as the leading provider of transportation communications and systems engineering solutions for five major industries: aviation, airports, defense, government, and transportation. ARINC's 3,000 dedicated employees located in more than 100 offices around the world provide over 200 value-added solutions and services to customers in 140 countries. “dtSearch will become the centerpiece of our digital library. Your product is exactly what we required ... Our users have been begging for this functionality for years. dtSearch's simple, yet powerful, user interface makes it a winner with our users. Thanks for an excellent product.”

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IQMS adds dtSearch to its leading EnterpriseIQ manufacturing ERP solution.

IQMS adds dtSearch to its leading EnterpriseIQ manufacturing ERP solution.
IQMS provides a feature-rich manufacturing enterprise resource planning (ERP) single-source software solution for business and plant management. The company's EnterpriseIQ application combines real-time manufacturing, accounting, and supply chain management. “Our SQL database has tens of thousands of fields. Being able to do quick and accurate SQL searches is a fantastic feature. Knowing it works, and other customers agree, is impressive.”

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CSA International finds dtSearch up to standards.
CSA International is a leading provider of product testing and certification services. “We picked the dtSearch Text Retrieval Engine for use both on our Web site and on our CDs because of dtSearch's flexibility and XML support. The dtSearch product allows us to do XML tag searches as well as full text searches in both mediums. Other features viewers appreciate are the ability to dynamically sort the results list by XML tags and the search speed. It is a very fast engine.”
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Web-based technical help desk and knowledge repository gets its own help with dtSearch.
Premirus has Gold Certified status in the Microsoft Partner Program. Consultants now working for Premirus used a Web-based integrated document solutions approach when setting up a combination knowledge base and technical help desk for a large enterprise IT shop. “We went with the dtSearch Engine after benchmarking it over a number of other products. On sheer processing, dtSearch pulled ahead ... In fact, in the final analysis, dtSearch was so good, and so much better than the competing products, benchmarking was cut short by a final decision by the developers to move ahead with dtSearch ... Search time was half-second or less ... The daily dtSearch index rebuild would take just a couple of minutes.”

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IApproach FAA airworthiness information flies with dtSearch.
IApproach by Tdata brings together all FAA airworthiness materials. “We chose dtSearch because it was the most powerful choice both for the end users and for the speed of the indexing.”

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American Technology Services creates custom Web solutions with dtSearch.
A client of American Technology Services or ATS needed a comprehensive search engine for a multifaceted online energy industry site. “Search time over even a very large database was instantaneous ... None of the other search engines we tried searched with the same accuracy.”

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GVPi incorporates dtSearch into e-publishing solution.

GVPi incorporates dtSearch into e-publishing solution.
GVPi has been providing solutions for electronic publishers since 1987. “We also built an advanced search page that more fully exposed all the rich features of dtSearch. dtSearch builds indexes much faster than other technologies we’ve seen, giving us much better customer response time. Search speed is very fast.”
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"I am taking this rare opportunity to totally endorse a software product ... dtSearch that is the answer to my dreams. I am a self employed inventor and generally file everything under "S" as in somewhere. That makes the filing easy but the retrieval was a nightmare. Your better than expected product has relocated all of my numerous missing data snippets and has put the organized "snag/hook" on my missing data. Well done indeed to all." —Graham C. Andoe, Chairman of the Board, Perma-Hull International, Inc.


dtSearch was featured at a Northwest Ohio .Net User Group, www.nwnug.com, meeting.

 
4 out of 5 of Fortune Magazine’s most profitable companies have dtSearch developer or multi-user licenses.
 
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