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dtSearch Case Study — Docuflo

InfoConnect Flows to dtSearch for Docuflo Web-Based Information Management

“We picked dtSearch because it allows Web users of the Docuflo system to drill through the document content for the ‘word or phrase’ and highlight them for easy identification”
Headquartered in Malaysia, InfoConnect specializes in information and content management solutions. InfoConnect’s solutions cover document capture, archiving, and process management. Its flagship application is the Web-based Docuflo document management and collaboration application.

Docuflo offers full scalability, integrating with existing applications and databases for enhanced functionality. The application provides document scanning functionality as will as importing of existing files into a central repository. Other features include: organization of documents in cabinets / binders; document versioning; document collaboration; workflow management; and disaster recovery.


“Another advantage of dtSearch is the speed of indexing and retrieval. Most important of all is the technical support provided by the dtSearch support team … Support is excellent and response is fast.”

For searching within the Docuflo application, InfoConnect chose the dtSearch Text Retrieval Engine. “We picked dtSearch because it allows Web users of the Docuflo system to drill through the document content for the ‘word or phrase’ and highlight them for easy identification,” said Lim Tong Pheng, Founder and CEO of InfoConnect. “For PDF documents, it even brings you to the particular page and then makes use of the Acrobat next page feature to jump to the next page with the ‘word or phrase’ occurrence. In this way, users do not waste time browsing through page by page for the searched ‘word or phrase.’”

InfoConnect also liked dtSearch’s speed: “Another advantage of dtSearch is the speed of indexing and retrieval.” Finally, InfoConnect liked dtSearch’s quality of technical support. “Most important of all is the technical support provided by the dtSearch support team to our (InfoConnect) developers. Support is excellent and response is fast. Good support is important to us.”

InfoConnect has helped organizations of all sizes improve their business processes and profitability. Its customers include many large multinationals, including DHL Worldwide Express, Great Eastern Life Assurance, ING Insurance, Unilever and government agencies.

For more information on InfoConnect, please call (603) 7722 2001 or visit www.infoconnect.com.my. You can also contact Mr. Lim Tong Pheng directly at tongpheng@infoconnect.com.my

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